If you have a specific medical question about your fertility treatment, you should speak to your clinic. We’re unable to provide medical or legal advice, nor counselling.
Our role is to provide general information about fertility treatment and egg, sperm and embryo donation. You’ll find the answers to the most frequently asked questions on this website.
We don’t provide any information over the phone and all enquiries must be submitted via email.
This inbox is monitored 9am-5pm Monday to Friday, excluding bank holidays.
Due to limited resources it may take us longer than usual to get back to you. However, time sensitive queries will be prioritised.
If you are a fertility patient and you have urgent medical questions about your treatment, you should contact your clinic.
Frequently asked questions
FAQs for patients on Coronavirus (COVID-19)