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We inspect all clinics against our standards. This clinic's inspection rating is:

Overall score for 5

5 / 5

All clinics must have a licence to operate. Our inspectors visit the clinic and look at the laboratory and equipment, the clinic’s consent and other procedures and the patient information. We also interview patients for their views. We use the inspector’s assessment to decide how long the licence should be. This determines the rating.

Last inspection: 25 October 2016

Licensed until: 31 March 2021

We ask current and former patients to rate the clinic based on their experience. This clinic’s patient rating is:

5

Based on 30 ratings

How likely are you to recommend this clinic to friends and family if they needed similar care or treatment?

4.5 stars

Based on 30 ratings

To what extent did you feel you were treated with privacy and dignity?

5 stars

Based on 30 ratings

To what extent did you feel you understood everything that was happening throughout your treatment?

4.5 stars

Based on 30 ratings

Was the level of empathy and understanding shown towards you by the clinic team?

5 stars

Based on 30 ratings

Did you pay what you expected?

Based on 27 ratings

It was much cheaper 1
It was slightly cheaper 0
It was about right 17
It was more expensive 8
It was way above the estimate 1
Rate this clinic

We collect data about the treatments clinics carry out. See this clinic’s latest statistics below.

Find out this clinic’s IVF/ICSI rates for births per embryo transferred, births per egg collection and multiple births.

Births per embryo transferred

We present births per embryo transferred (rather than births per cycle) because fertility professionals say it’s the best measure of a clinic’s success and it allows you to make a fair comparison between clinics. Remember, it can’t tell you your individual chance of success (only your doctor can do that); but it does give a fair overall view of their performance. 

Births per egg collection

This rate shows the chance of success from all the fresh and frozen embryo transfers within two years of one egg collection. Whilst births per embryo gives you an indication of success rates for just one embryo transfer, births per egg collection gives an overall picture of success rates for a full course of treatment (which can include one fresh and a number of frozen transfers). 

Multiple birth rates

For some people, having twins may seem like a wonderful thing, but multiple pregnancies are much less safe for both mother and babies. That’s why we’ve set a target for all clinics to have a multiple birth rate of 10% or lower – see how well they’re performing below.

Births per embryo transferred

01/07/2014 to 30/06/2015

5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100
  • Clinic's rate
  • National rate
  • Reliability range

Above national average i Help text: Taking into account the number of cycles or embryos in the calculation, this shows whether the clinic's rate is below, consistent with or above the rate for all clinics across the UK. Small differences between clinics' rates often do not reflect any real difference in performance.

The birth rate is based on

** The number is fewer than 10 so has been removed to avoid the risk of identifying patients.

National rate

It may be tempting to obsess over success rates, but the most important thing to focus on is whether the clinic’s results are consistent with the national average. Try not to read anything into differences of few percentage points, as these are often down to chance rather than being a reflection of a clinic’s abilities. 

Reliability range

The reliability range shows how confident we are that a clinic will repeat its success rate in the future – the narrower the range, the more confident we can be. Large clinics normally have a narrower reliability range. That’s not because their data is more accurate but because their rate is less likely to be affected by small changes in the number of births in one year. Small clinics aren’t worse but their success rate is more likely to be affected by these kinds of changes.

View detailed statistics

In this section you can see the pregnancy rate per IUI treatment using partner sperm.

Pregnancies per treatment with partner

01/01/2015 to 31/12/2015

5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100
  • Clinic's rate
  • National rate
  • Reliability range

Above national average i Help text: Taking into account the number of cycles or embryos in the calculation, this shows whether the clinic's rate is below, consistent with or above the rate for all clinics across the UK. Small differences between clinics' rates often do not reflect any real difference in performance.

The birth rate is based on

** The number is fewer than 10 so has been removed to avoid the risk of identifying patients.

National rate

It may be tempting to obsess over success rates, but the most important thing to focus on is whether the clinic’s results are consistent with the national average. Try not to read anything into differences of few percentage points, as these are often down to chance rather than being a reflection of a clinic’s abilities. 

Reliability range

The reliability range shows how confident we are that a clinic will repeat its success rate in the future – the narrower the range, the more confident we can be. Large clinics normally have a narrower reliability range. That’s not because their data is more accurate but because their rate is less likely to be affected by small changes in the number of births in one year. Small clinics aren’t worse but their success rate is more likely to be affected by these kinds of changes.

View detailed statistics

In this section you can see the birth rate per donor insemination treatment.

Births per treatment

01/07/2014 to 30/06/2015

5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100
  • Clinic's rate
  • National rate
  • Reliability range

Below national average i Help text: Taking into account the number of cycles or embryos in the calculation, this shows whether the clinic's rate is below, consistent with or above the rate for all clinics across the UK. Small differences between clinics' rates often do not reflect any real difference in performance.

The birth rate is based on

** The number is fewer than 10 so has been removed to avoid the risk of identifying patients.

National rate

It may be tempting to obsess over success rates, but the most important thing to focus on is whether the clinic’s results are consistent with the national average. Try not to read anything into differences of few percentage points, as these are often down to chance rather than being a reflection of a clinic’s abilities. 

Reliability range

The reliability range shows how confident we are that a clinic will repeat its success rate in the future – the narrower the range, the more confident we can be. Large clinics normally have a narrower reliability range. That’s not because their data is more accurate but because their rate is less likely to be affected by small changes in the number of births in one year. Small clinics aren’t worse but their success rate is more likely to be affected by these kinds of changes.

View detailed statistics
You can view this clinic's waiting times for treatment with donated eggs, sperm or embryos below. Use the table below to give you an idea of the availability at the clinic. Please contact the clinic for the most up to date information.
View the clinic waiting times.
Ethnicity Waiting times
White Immediately available
Black More than 6 months
Asian More than 6 months
Mixed 1 - 6 months
Other ethnic groups More than 6 months
View the clinic waiting times.
Ethnicity Waiting times
White Immediately available
Black Immediately available
Asian Less than 1 month
Mixed Less than 1 month
Other ethnic groups Less than 1 month
View the clinic waiting times.
Ethnicity Waiting times
White 1 - 6 months
Black No data available
Asian No data available
Mixed No data available
Other ethnic groups No data available

Eligibility

Treatments

Counselling and support

Staffing

  • Female doctor available
  • Named nurse system
  • One physician throughout treatment

Facilities

  • Wheelchair access
  • Parking
Clinic image

Address

  • 230-232 Great Portland Street
  • London
  • W1W 5QS

Contact

P: 020 7837 3675

F: 020 7278 5152

E: Jara.BenNagi@uclh.nhs.uk

W: www.crgh.co.uk

Licence holder

Dr Joyce Harper

Person responsible

Mr Paul Serhal

Opening hours

Monday to Friday: 07:30 - 19:00

Saturday: 09:00 - 16:00

Sunday: 09:00 - 16:00

Satellite clinics

  • Reproductive Medicine Unit

  • P: 0203 447 9697 (reception) P: 0203 447 9435 (nurses) P: 0203 447 9453 (secretary)
  • Elizabeth Garrett Anderson Wing
  • University College London Hospitals 235 Euston Road
  • London
  • NW1 2BU
  • Human Genetics & Embryology Laboratories

  • P: 020 76796077
  • UCL Centre for PGD, EGA Institute for Womens Health
  • University College London 86-96 Chenies Mews
  • London
  • WC1E 6HX