FAQs about making a complaint
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How do I make a complaint about a licensed clinic?
The HFEA has a procedure for complaints about HFEA licensed clinics. However, the role the HFEA plays in complaints about licensed clinics is limited.
How do I make a complaint about the HFEA?
Complaints against the HFEA should be made in writing to the Complaints Officer at the HFEA. This procedure covers complaints about all aspects of the work of the HFEA in carrying out its regulatory, communication and information roles and responsibilities, including its policies and procedures.
This process does not include complaints which concern a Licence Committee decision.
Page last updated: 14 April 2009